The Terms & Conditions set out below will be emailed to you on request
1. Conditions set out below are the conditions under which Turk UK Pet Travel Limited will operate, and Turk UK Pet Travel Limited only deals with animals / animal goods subject to these conditions, and no agent acting for Turk UK Pet Travel Limited has the Company’s authority to alter or vary these conditions.
2. The Customer warrants that he is either the owner of the animals / animal goods consigned to Turk UK Pet Travel Limited, or he is the authorised agent, and that he accepts these conditions for himself and for those for whom he is acting.
3. TURK UK PET TRAVEL LIMITED may employ or entrust or instruct others to perform part of the services in carrying out instructions from the customer, TURK UK PET TRAVEL LIMITED will make every effort to inform the customer of these services.
4. Following instructions from the customer, TURK UK PET TRAVEL LIMITED reserves to itself absolute discretion as to the means, route timings and procedure to be followed in the handling management and transport of animals / animal goods, and if TURK UK PET TRAVEL LIMITED at any stage considers it necessary or desirable to depart from those instructions, TURK UK PET TRAVEL LIMITED will be at liberty to do so and TURK UK PET TRAVEL LIMITED will make every effort to communicate any resulting changes to the customer.
5. If TURK UK PET TRAVEL LIMITED finds it necessary to board animals before consignment to a carrier can be arranged, or at any stage in the journey, or where owing to circumstances beyond the control of TURK UK PET TRAVEL LIMITED there is a need to provide boarding, the cost of the boarding and incidental expenses including any necessary medicines or veterinary treatments, or re-examination required by import or export regulations of the country of destination, shall be payable by the customer without prejudice to TURK UK PET TRAVEL LIMITED’s rights against any other person.
6. All quotations given are based on information and evidence provided by the customer, and TURK UK PET TRAVEL LIMITED will make charges for costs incurred for making adjustments or changes in the service resulting from this lack of information or evidence, and TURK UK PET TRAVEL LIMITED also reserves the right to cancel any arrangement with the customer, in the case of the customer providing Turk UK Pet Travel Limited with inaccurate information or evidence.
7. The customers shall be deemed to be bound by and to warrant the accuracy of all descriptions values and other particulars given to TURK UK PET TRAVEL LIMITED, for customs consular and other purposes and the customer undertakes to indemnify TURK UK PET TRAVEL LIMITED against all losses damages expenses and fines arising from any inaccuracy or omission even if such inaccuracy or omission is not due to any negligence on the part of the customer his servants or agent.
8. Animals / animal goods are accepted by Turk UK Pet Travel Limited solely at the risk of the customer, and Turk UK Pet Travel Limited and its servants and agents shall be under no liability in contract tort or otherwise for the death illness escape of or injury to any animals and damage to any goods from any cause arising nor for any loss or damage suffered by the customer or anyone claiming through him by reason of anything done or omitted to be done by Turk UK Pet Travel Limited or its servants or agents in connection with such animals / animal goods.
9. A deposit of £100 with be required when booking your animal in for transportation. The deposit of £100 is non refundable.The remaining balance to be payed 4 weeks before travel, by bank transfer, or one day before by cash on the starting day that the service is provided by TURK UK PET TRAVEL LIMITED. The remaining balance is none refundable. TURK UK PET TRAVEL LİMİTED at their own discretion may refund part or all of the remaining balances payed. THE CUSTOMER UPON BOOKING ACCEPTS THE TERMS AND CONDITIONS OF THİS CONTRACT, AND İS LEGALLY BOUND BY ITS CONDITIONS.
10. TURK UK PET TRAVEL LIMITED, if proven to be negligent in any way, provides insurance up to a value of £1000 in respect of each animal in its care, and if a customer decides to take out insurance elsewhere then, TURK UK PET TRAVEL LIMITED’s insurance is withdrawn.
11. If the customer or sender or any person authorised by the customer or sender travels by transport arranged by TURK UK PET TRAVEL LIMITED or its agents TURK UK PET TRAVEL LIMITED is under no liability to him or his representatives for the loss of life personal injury or delay of or loss or damage or delay to his property however caused or for any loss however arising.
12. TURK UK PET TRAVEL LIMITED will water feed and exercise all animals and livestock in its care in prior consultation with its customer.
13. TURK UK PET TRAVEL LIMITED is a British Limited Company and all agreements between TURK UK PET TRAVEL LIMITED and its customers shall be governed by English Law and be within the exclusive jurisdiction of the English Courts.
14. TURK UK PET TRAVEL will endeavor to do everything within its power to ensure your animals have a safe and stress free journey.
15 Please date and sign the terms and conditions of this contract, and submit to TURK UK PET TRAVEL LIMITED via email, or in person upon booking